Communication skills essential in hospitality recruitment

Recruiters say communication skills key for hotel jobs

15/06/2009 14:29:43

Hotels need recruiters to provide them with staff who have good communication skills, it has been claimed.

Speaking to Recruiter magazine, Edge Recruitment director James Colairo-Moss says accommodation providers need to fill hospitality jobs with the highest calibre of workers possible.

This means they need to have the skills neccessary to be successful in the positions they are assigned to, he states.

Mr Colairo-Moss comments: "A key part of working on a reception in a hotel is the ability to communicate clearly and concisely with customers and co-workers.

"We are lucky at the moment that we are receiving a much higher percentage of CVs, UK-wide, from candidates all looking for temporary work. It means we can be much more selective than ever before in terms of who we send out."

He adds that his firm has very strict guidelines to adhere to when filtering applicants for temporary positions, meaning only a very small percentage of candidates receive employment roles.

Earlier this year, the Western Mail reported that hotel jobs had been created at The Parc by Thistle hotel in Cardiff, following the refurbishment of the premises.ADNFCR-1372-ID-19218804-ADNFCR